Terms of Sale: The House Rules

Provided by Resurge Watch Co LLC, Missouri.

These are the house rules for buying from RESURGE Watch Co. They're here to keep things fair for everyone who buys honestly. Questions? Email support@resurgewatchco.com. We reply within 1 to 3 business days.

1. Images and specs

Images on this site are prototype renders. Final production may vary. Specifications are prototype specs until production is confirmed.

2. Orders we may cancel

• We may cancel orders that appear to be for resale or bulk buying, or that look fraudulent.
• If a price or product detail is listed in error, we may cancel the affected order before it ships.
• We may refuse service to anyone involved in fraud or abuse of these policies.
• Any canceled order is refunded to the original payment method.

3. Preorders

You pay in full at checkout. Pre-orders may be cancelled at any time prior to shipping for a full refund. Email us at support@resurgewatchco.com with your name and order number. If we can't ship by the estimated date, we'll email you before that date passes with a new estimated date and the option to cancel for a full refund. If you cancel, we refund you within 7 working days. After delivery, the normal 30-day return policy applies. See Returns Terms.

4. Delivery

• We email a tracking number when your watch ships.
• Signature on delivery: required on every delivery, and it can't be waived.
• Lost or stolen packages: once the carrier confirms the loss, we ship a replacement if one is available, or refund you in full.
• Damage or missing items: report it within 7 days of delivery, with photos, and keep all packaging.

5. Serial numbers

Every NIGHTSTRIKE is numbered, and we record each serial when it ships. That record is used for returns, warranty claims and ownership transfers. A returned watch whose serial doesn't match our record is not eligible for a refund.

6. Returns

A return approval is required before you ship anything back, and packages without one are refused. We may decline future orders from customers with a pattern of excessive or abusive returns. See Returns Terms.

7. Chargebacks

If you have a problem with an order, please email us first. We can almost always fix it faster than a bank can. If a chargeback is filed on an order that was delivered, we will dispute it and send the card issuer our tracking and delivery records.

8. Warranty

See Warranty Terms.

9. Other

Governing law: these terms are governed by the laws of the State of Missouri.